1 Gbit Network Uplink • Unlimited Data Traffic • 1 public IP address
Backup every 48 hours • Administrator Access • 100% Availability • Free Setup
Here you will find answers to frequently asked questions.
Contract is until billing period over. Choose billing period you prefer month-to-month, every 6 months or every year. We make it simple to start — and stop — your service at any time.
No, we don’t. We encourage our customers to start with the Mini plan before subscribing to the Pro or Business version.
We accept major Credit Cards, PayPal, BTC, and Bank Transfer. As you may know, PayPal also accepts major credit cards, and a number of other ways to pay for your order. At the bottom of the page you will find all details related to the payment options.
If you’re a very large organization, we sometimes offer discounts on comprehensive bundles of products and services. And, we believe in giving back, so we have a special program for non-profits and educational institutions. Please contact us at firstname.lastname@example.org
Yes, at any time.
Canceling your subscription is an easy and no-questions-asked process. Please login to your portal at https://my.untangledtechnology.com
No, we don’t charge a setup fee. The initial OS setup process is free of charge
Yes, you can manage (start, stop etc) your virtual server via a web-based control panel.
Yes, your server will be available via a publicly accessible IP address. You can point your existing domain to it. We will provide secondary DNS free of charge. Please contact email@example.com
Well, some people call it Mac VPS, others call it Mac Cloud Server. Each server instance is a virtual dedicated server powered by Mavericks – OS X Server. All of the servers are co-located in a high quality data center with premium tier 1 bandwidth. All data gets stored on a large enterprise SAN using Flash storage for ultra-fast speeds. Its the good stuff :-)
All server instances hosted by Untangled Technology and are powered by new mac hardware. Because these systems are hosted on official Apple Hardware we are fully in accordance with Apple’s Terms & Conditions.
Your server can be used as an OS X Server or even as a OS X Client like you are used to with your Mac. Our system is prefect for testing new mac software without the commitment of purchasing expensive hardware. Its also more reliable so it makes a great server.
Of course! As you are provided with root access to your personal server, you will be able to install, configure and run any OS X compatible software. The easiest way to do this is to use the Mac App Store.
You can manage using the OS X Server App. Another option is screen sharing (included with OS X), or Apple Remote Desktop, which gives you direct access to the server. There is also a handy iPad / iPhone application that supports mobile administration. By using any available VNC Client, you can even remote connect with a Windows or Linux.
We use a blend of new mac hardware all with dedicated SAN connections. The SAN has state-of-art flash-based SSD for storage space.
The server offers the same functions as an OS X Server installed on your own network. Thanks to VPN technology, you can easily integrate it with your network. Our experts will be pleased to help you with this.
Yes, we offer additional NAS / SAN storage of up to several TB including data back-up. Please contact us directly if you need additional storage.